Last updated: 06-06-2025
Extended Care of Charlotte (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://extendedcareofcharlotte.com] or engage with our services. By using our services, you agree to the terms of this policy.
1. Information We Collect
We may collect personal and non-personal information, including but not limited to:
- Personal Information: Name, address, phone number, email address, date of birth, emergency contacts, medical history, insurance details, and other health-related information.
2. How We Use Your Information: We use the information we collect to:
- Provide personalized care and health services
- Respond to your inquiries and provide customer support
- Schedule appointments and follow-ups
- Process payments and billing
- Maintain internal records for compliance and safety
- Improve our website, services, and communication
3. How We Share Your Information
We do not sell, rent, or lease your personal information. We may share your information only when necessary:
- With authorized medical professionals and caregivers involved in your care
- With insurance providers for billing and claims
- With service providers performing administrative tasks on our behalf
- As required by law, court orders, or legal process
4. Data Security
We use reasonable physical, technical, and administrative safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights:
As a patient, you have rights regarding your health information, including:
- Access and review your personal information
- Request corrections or updates to your information
- Withdraw consent for data processing (where applicable)
- Request deletion of your data, subject to legal and operational retention obligations
6. Cookies and Tracking Technologies:
Our website may use cookies and similar technologies to improve user experience and monitor website performance. You can manage your cookie preferences in your browser settings.
7. Cookies and Tracking Technologies:
Our website may use cookies and similar technologies to improve user experience and monitor website performance. You can manage your cookie preferences in your browser settings.
8. Changes to This Policy:
We reserve the right to update this policy at any time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Extended Care of Charlotte
Email: [email protected]
Phone: (980) 800-5720
Address: 4917 Albemarle Rd,
Ste 207,
Charlotte, NC 28205